Privacy Policy

YML Realty ("YML Realty," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit ymlrealty.com (the "Site") or use our services. By using the Site or providing us with your information, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information:

• Contact information you provide directly — such as your name, email address, mailing address, and phone number — when you inquire about our services, become a client, or communicate with us.
• Property and tenancy information relevant to the services we provide, such as lease details, rent payment records, and maintenance requests.
• Communications you send to us by email, phone, SMS, or other channels.
• Basic technical information automatically collected when you visit the Site, such as your IP address, browser type, device type, and pages viewed.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the services you request;
• Manage tenancies, leases, payments, and maintenance on properties under our management;
• Send transactional and informational communications, including SMS messages, related to your account, inquiry, or tenancy;
• Comply with legal, regulatory, and tax obligations;
• Maintain, secure, and improve the Site and our services.

3. SMS / Text Messaging

No sharing of mobile information. YML Realty does not sell, rent, or share your mobile phone number, SMS opt-in data, or the contents of your text messages with third parties or affiliates for their marketing or promotional purposes. Mobile information may be shared only with service providers who help us deliver messages on our behalf, and only to the extent necessary to provide that service.

4. How We Share Information

We do not sell your personal information. We may share information in the following limited circumstances:

• Service providers who perform services on our behalf, such as messaging platforms, accounting software, and IT support — subject to confidentiality obligations.
• Property owners or tenants when sharing is necessary to perform our property management services (for example, sharing tenant maintenance requests with the property owner).
• Legal and regulatory authorities when required by law, court order, or to protect our legal rights.

5. Cookies and Analytics

The Site uses minimal cookies and basic web analytics to understand site usage and to keep the Site running properly. You can disable cookies through your browser settings, although some parts of the Site may not function as intended without them.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal and tax obligations, to resolve disputes, and to enforce our agreements.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.

8. Your Rights

Depending on where you reside, you may have rights regarding your personal information, including the right to access, correct, or delete information we hold about you, or to opt out of certain communications. To exercise any of these rights, please contact us using the information below.

9. Children's Privacy

The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective date" above. Your continued use of the Site after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or our information practices, please contact us:

YML Realty
201 Foster Avenue
Brooklyn, NY 11230
Email: office@ymlrealty.com
Phone: (347) 696-4346